Our Lightspeed POS to MEWS integration will connect your restaurant to your MEWS PMS. Once setup you can start charging you hotel guest and book them on room. In this article we will show you what you need to do in order to connect both systems.
Before you start
The Lightspeed interface should be added to your MEWS PMS.
How it works
The integration will function as a real time connection between MEWS and Lightspeed POS. Once a guest has been checked in, you can start and add charges to their room via Lightspeed. As the guest goes to your restaurant after check in, they will appear via the search function in your Lightspeed app. Simple search for them by name or room number and they will show up and in one click you can send over the charge to their room.
How to connect
To connect your Lightspeed POS to your MEWS PMS, follow these steps:
Go to your Lightspeed account and go to Payments.
Click on the Add Payment button.
Add On Room as the name of the new payment type and select Type Room
Connect to Lightspeed by Omniboost via the Mews Marketplace
After we have received the request, we will provide you with credentials so that you can set up your Lightspeed Mews integration by yourself.
You will receive access to our POS integration system, where you can set up your Integration.
If you already had a Mews Lightspeed integration, please let us know. We can migrate your data with our POS integration system. We check whether all receipts from the past hour are in Mews. If receipts have not been transferred during the migration, we will send them over to Mews.
Step 1, Connect to Lightspeed
The first thing you need to do, is to connect to your Lightspeed Account. This can be done by clicking on the Connect To button in our POS connector.
Step 2, Lightspeed settings
After connecting to Lightspeed, you see the following screen:
This page covers the Lightspeed settings. First select your Company, then your On Room payment Type and then, fill in your tip name.
Step 3, MEWS settings
On this page you can select the Default Analysis Code. This code (which is actually a MEWS accounting category) will be used when the mapping (in the next step of the pos-sytem) between a Lightspeed product category and MEWS accounting category is empty. So under Default Analysis Code, the MEWS accounting category can be selected to which revenues should be posted by default if the mapping in step 3 for one of the Lightspeed product categories is missing. Via this we make sure that revenues are always posted to an accounting category, even if the mapping for a product category is empty.
The same holds for the Default Payment Code. Here you can select the accounting category to which payments should be posted in case the mapping in the next step is empty.
Then you see the Outlet ID. You see all the floors from the POS and you can link them to any Outlet from your PMS (MEWS). Then select the Service ID, this is for the Service to be ordered. We need this ID when we send a charge for an On Room payment.
It is of main importance to select both an Outlet and a Service per Lightspeed Floor. If this is not done, revenues and/or payments will be missing in MEWS.
If you have not created outlet(s) and/or service(s) yet, you have to do so in MEWS. Without outlet(s) and service(s), the integration will not be able to send over all data from Lightspeed to MEWS. If you are unsure on how to create an outlet and/or a service in MEWS, please contact email@example.com.
Then select the Tip Code. This is the accounting category in MEWS to which tip amounts will be posted. Next, select the Tax Codes for the different VAT/tax percentages. At the 0.0% for example, select the code for the 0.0% VAT/tax.
Step 4, set up your mapping
The next step is the mapping. On the left side, you can see the POS categories. You can map those categories to the PMS categories on the right side. On top of the mappings, you see the floors from the POS. When you click on one of the floors, you can create a separate mapping for each floor. When the mapping is completed, click on Save Mapping, and we are good to go to send over charges on room.
If you need any help with the setup of the integration or have issues with the integration you can see our Onboarding Video.
If you have any further questions, you can email us at firstname.lastname@example.org.
Disconnect the integration
If you want to disconnect the integration please reach out to us via email@example.com and we will disable the integration between Lightspeed and MEWS.